Lowe's Home Improvement in Gilford, NH Open now

Reviews about Lowe's Home Improvement

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  May 11, 2020, by Dawn Dockham
  I had a very good experience in the store. The older gentleman that works in design had to help us but did a great job! We bought from this store because of your appliance lady, she knows her stuff and offers GREAT advice. The breakdown once again comes down to your delivery service. I was scheduled for 7-9. Got the apology call at 9:10. He really sounded sorry. BUT I've been up since 6, LOWES set the time, it's not too much to ask that you show up on time. MY BIGGEST COMPLAINT is the " installation". How dare you charge me to incorrectly "install " my appliance! It became painfully apparent that these guys have NOT BEEN TRAINED when he informed me that they do not install stabilizer bar. They had removed mine. It is mentioned in the paperwork, when I asked about it was told not done. If they had raised the legs as per installation instructions it would've fit. But. Instead. They unwrapped it shoved on the plug and shoved it in the space. I have before and after photos from installation of husband correctly installing. This Lowe's seems to charge for installation that they aren't even partially training their employees to do.